Returns & Exchanges

At Glad.is, we want you to love your home as much as we do, which is why we offer a 30-day return window for most items in their original condition. If your new decor or furniture doesn't quite fit your space, our streamlined process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal and securely affix it to the outside of your box.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.